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Frequently Asked Questions


  • How does Logo Planet work?
    You load your logo files > We keep them forever (and ever) > When someone (your printer/designer) wants your logo, just login and send a download link to them (they will do the rest).

  • How do I become a member?
    Access www.logoplanet.in from your browser and signup with a Free/Pro account. You're now a member in the world of Logos - Logo Planet!!!

  • What are the different types of memberships?
    You get to choose from two types of membership- FREE & Paid. Both come with their own benefits!

  • What is the main difference between FREE & Paid memberships?
    Link to Free and Pro section of what you can do
     
    FREE
    PRO
    No. of Logos you can store
    1
    10
    Downloads
    10
    Unlimited
    Send Links
    10
    Unlimited
    Free Conversion
    -
    1 logo to 12 formats
    Additional Conversion
    Rs. 2000.00
    Rs. 1500.00 per logo
    Free Support
    -
    Backup
    -
    Validity
    Lifetime
    1 year

  • How much do I pay for the membership?
    At just Rs. 2000 you can become a Paid member with added benefits

  • How do I pay?
    Payment is very easy and you have loads of options too- Credit/Debit Card | Online Bank Transfer | Paypal

  • How to activate my account?
    Click on the Activation Link received in your email and you're all set to explore Logo Planet

  • How to access my account?
    Access www.logoplanet.in from your browser, login using the UserId and Password given during signup. Your files are now at your disposal to download, share or convert!

  • How to get my password if I forget it?
    Click on the Forgot Password link on the LOGIN PAGE. Provide your Logo Planet User Id and hit the "Get me a new Password" link. Your new password will be sent to your email.

  • How to store my logo files?
    When you login to your Logo Planet account, click on the Store File option on the top right corner of the page. You will be taken to the Store File page. Enter the description of the file; browse the logo file you want to upload using the Choose File button; hit ENTER. Your file is uploaded onto Logo Planet

  • How do I convert my Logo files on Logo Planet?
    You just need click "request conversion" and specify the output file formats needed. Our experienced team will manually convert the files and load into your account.

  • Are there any additional services available for members?
    Members have benefits like requesting conversion of logos into 12 different formats

  • How do I avail the additional services?
    For conversion into different formats and for new logo design, place a request from your dashboard

  • How do I download my logo files?
    Click on the download link against your logo file to download your logo file stored at Logo Planet

  • How do I send the files to my designer/ printer?
    Want to share your logo with your printer or designer? Click on the send link against your logo file in the Store File Page.

  • How long is the download link active?
    The download link is active for only 48 hours

  • What is the security for my files?
    The download link for each logo file is only active for 48 hours and cannot be accessed through a direct link thereafter. Your logo files will be available only from your account.

  • Can someone copy my files?
    No one can access your files on Logo Planet, unless YOU decide to share it with them!

  • Will my files be sold?
    NO. Your files are not for sale on Logo Planet.

  • How do I renew my membership?
    You can renew it before your subscription ends by clicking on the link sent to your email. You can also renew it from your account, by clicking renew button

  • What happens if my membership expires?
    If you failed to renew your membership by the end of subscription period, your account will expire and you will not be able to access it.

  • Can I get my account and files back after my account has expired?
    No. You cannot get your account/ files back once the account has expired.

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